Call Centre jobs in
Kapiti going overseas
19th May 2010
TelstraClear have decided to outsource their call centre work in Kapiti to the Philippines affecting 70 people.
TelstraClear told KIN this will mean 48 Kapiti Coast workers will lose their full-time jobs — as well as up to 20 part-time workers.
The jobs will go over the next five months.
The company says it has had talks with other,similar, companies who may be in a position to offer jobs to some of the redundant workers.
TelstraClear is retaining its Christchurch Call Centre — and says that if jobs are vailable there, it will look to Kapiti staff.
It says: “We will help them in any way we can.”
In April, Kapiti Independent News reported that the company was going through a restructuring stage and Kapiti and Christchurch call centre jobs amounting to 120 could be affected.
Yesterday the company decided that call centre jobs in Kapiti would go and Christchurch would see about half the jobs there retained in the meantime.
The Kapiti Mayor, Jenny Rowan. says: “I’m very upset about the decision.
“Many of the workers are family members who rely on this source of income.
“They have provided loyal service and this is what they get in response.”
The Engineering, Printing and Manufacturing Union national secretary, Andrew Little, says the workers at TelstraClear are devastated by this decision. “Jobs in Paraparaumu will not be easily replaced.”
The union wants some sort of commitment from the company that all remaining jobs will be safe for the next 5 years at least.
There has been other bad news on employment recent ;y — the Reading Cinema in Coastlands has decided to close its doors; and Levin has also lost its Cinema.
Are you affected by this decision?
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